Career Opportunities

Program Manager

Posted: 5/16/17

Organization: Second Wind Fund

Location: Denver Metro Area

Second Wind Fund, Inc. connects children and teens who are at risk of suicide with licensed, professional therapists and pays for up to twelve treatment sessions. A committed and enthusiastic team member is sought to support and expand the program of this 15-year-old organization so that all young people in need of suicide prevention services can receive help. 
SWF is accepting application materials for a part-time, year-round position (28-32 hours per week).  Salary is commensurate with experience. Generous leave policy and benefit options.  Join a small but mighty team of four fellow staffers at an organization with a life-saving mission! 
The Program Manager reports to the Program Director.  The Program Manager is responsible for collaborating with the Second Wind Fund program team to create, implement, and manage the nonprofit organization’s program.  The position may include supervision of volunteers.  
Responsibilities include assessing program needs; developing, implementing and managing program related policies and procedures related to the client referral system; the recruitment, authorization and training of providers; the authorization of all provider claims and billing; program reporting; research on topics currently of interest to SWF staff or our partners; and ensuring that all program objectives are met.  Position requires presentations on suicide prevention and Second Wind Fund to both public and specialist audiences. 
The Program team is the primary lead on communications with program providers, school mental health staff, community mental health agencies and other referral sources and resources on therapy-related issues, including:

- Authorization of client referrals and addressing general referral process questions.

- Billing questions.

- Provider qualifications review, authorization, summary of specialty areas and questions.

- Collection of referral data and ensuring the quality, consistency and accuracy of the data with the most relevant tools available.

- Organizing the data for use by staff internal to the organization as well as external audiences.

- Coordinating and developing annual training program for SWF providers.

- Communicating regularly with SWF providers. 
The Program team works regularly with other agencies and organizations.  In addition to the above program responsibilities, the Program Manager may also be responsible for other tasks related to programming, such as grant administration and reporting, public speaking, and representing the organization at community events. 
The Program Manager will also perform other tasks as assigned by the Program Director and/or Executive Director, at times to include tasks related to development and the administration of the organization.  Duties are performed in an office setting, utilizing normal office equipment.  Driving to various locations is required. 

- Master’s Degree in social work, psychology, counseling or related area.

- Experience with program development in mental health, human services or related.

- Sensitivity to HIPAA-related issues.

- Experience in handling mental health crisis and suicide related situations and phone calls.

- Demonstrated ability to move quickly from one topic or task to another.

- Ability to process significant amounts of information and prioritize.

- Presentation skills to variety of group sizes.

- Ability to develop expertise on suicide related issues as well as resources related to mental health services.


- Experience working in a nonprofit setting.

Desirable previous experience

- Program management experience.

- School mental health experience.

- Therapist experience.


- Clear written and verbal communications.

- Self-motivated and self-managed.

- Strong organizational skills and attention to detail.

- Comfort with working in busy, small office environment.

- Comfort with publicly talking about difficult, complex issues, including suicide.

- Comfort with frequent email communication.

- Competent with Word and Excel. Personal Attributes

- Committed to Second Wind Fund mission.

- Resiliency and ability to work with suicide information and issues daily.

- Exceptional work ethic.

- Extremely reliable and able to work with minimal supervision.

- Commitment to diversity and welcoming of all types of people and skill levels.

- Ability to see other points of view.

- Resourceful! 

SWF Inc. does not discriminate based on age, race, gender, sexual orientation, gender expression, religion, disability, veteran status, or any other status protected by federal, state or local law.   
To apply: Please submit a cover letter and resume to  Position will remain open until filled but application review will begin immediately.